Canon MG3600 is a wireless printer that lets you print wirelessly from any device without a USB cable. However, sometimes when printing documents or images from a computer, it says "Canon MG3600 offline". It's difficult for the user to resolve the offline printer issue on Windows 10.

There are two reasons why your Canon MG3600 printer says offline. There may be a loose connection between your printers or routers. Another reason may be that your Canon MG3600 printer drivers are incompatible or corrupted.

How to turn Canon MG3600 Offline to Online on Windows

1. Check that the Canon MG3600 Printer is ON and there are no errors on the screen

• If your Canon MG3600 printer screen is blank, then the printer may not be turned on.
• If your printer is in sleep mode.
• Still your Canon MG3600 printer is off, so check the power cable connection.
• Now check the printer screen to see if it displays any error message. If there's any error, troubleshoot the error.

2. Make sure the Canon MG3600 Printer is connected to the computer with a USB or WiFi

• Make sure that the USB cable is connected to both the computer and the Canon MG3600 printer.
• You need to connect your USB cable directly to the computer USB port and not to a USB hub.
• And if the connection is via an ethernet cable then connect both ends with the printer and router.
• Now configure the network configuration page and confirm the IP address.
• If you are using a WiFi connection then connect the printer to the router.

3. Set your Canon MG3600 as a default printer

• First, open the Settings or Control Panel.
• Then click on the Devices and Printers.
• Then right-click your Canon MG3600 printer icon and set it as the default printer.

4. Clear the print queue

• RIght -click on the Canon MG3600 printer icon.
• Then click on see what's printing.
• After that select your Canon printer from the window.
• Then click on cancel all documents.

5. Restart Print Spooler Service

• Type services in the search box on the Windows taskbar. Then click Services from the result. 
• After that, right-click on print spooler and then click restart. (Note: If the restart option is grayed or not showing, click start instead.)
• Again you have to right-click on Print Spooler and choose Properties.
• Then check the Startup type is in Automatic status and if it's not, set it to be in Automatic status. Then click OK. 
• Finally, restart your computer and print a test page to see if your printer works fine. 

6. Disable Use Canon MG3600 Offline Mode 

• Type Control Panel in the search box and click on it.
• Then click Hardware and Sound after that devices and Printers.
• Find your Canon MG3600 printer under the Printers catalog and choose See what's printing. 
• Then click the printer to see if Use Printer Offline is unchecked. If it is checked, click it to uncheck.
• Click on the Printer again and now click Cancel all documents.
• Then print a test page to see if your Canon printer works. 

7. Reinstall the Canon Printer Driver

One of the most common causes of Canon 3600 offline is a faulty or outdated printer driver. To fix the problem, reinstall the Canon printer driver. 

Steps to reinstall your Canon Mg3600 printer driver:

• Open a Run box by pressing the Windows key + R together on your keyboard. Then type devmgmt. msc in the Run box and click OK. 
• See your Canon MG3600 printer driver under Print queues. Then uninstall it by right-clicking on it. 
• Then visit the Canon Support Page (official website) and download the latest printer driver for your printer.
• Follow the on-screen instructions to install the file.

8. Disable Firewall Settings

• First, open the Control Panel on your device. 
• Then click on the System and Security option.
• After that, you need to choose Windows Firewall. 
• Then on the left side of your Window, click on "Turn Windows Firewall on or off".
• Now, click on the box next to "Turn off Windows Firewall".
• Finally, click the OK button to save changes. 

9. Check there is no copy of the Canon MG3600 Printer icon

• If you see any duplicate copy of the Canon MG3600 printer then delete it. 
• You can uninstall the printer from the Control Panel.
• Then download the latest printer drivers for your Canon Printer.
• And install the printer again. 

10. Make sure that the SNMP Status Enabled Box is Unchecked

To resolve the Canon MG3600 offline issue on Windows 10, follow these steps

• Type Run in the Windows search bar to access the dialog box and press Enter. 
• Then in the dialog box, enter the Control panel and press OK. 
• After that, select the Hardware and Sound option.
• Then a window appears, click on 'Devices and Printers'.
• Right-click on your printer icon and select Printer Properties.
• Then you have to go to the "Ports' tab at the top of the window.
• Then click on 'Configure Port".
• After that, uncheck the 'SNMP' Status Enabled checkbox.
• Finally click the OK button to save the changes and exit the window. 
• Verify if the Canon MG3600 offline issue is resolved or not. 

How to turn Canon MG3600 Offline to Online on Mac

1. Reset Apple's Printing System

Poor network settings affect the printing system causing Canon MG3600 offline error on Mac. Follow the steps to fix the error:

• First, navigate to the Apple Menu.
• Then from the menu choose System Preferences.
• A next screen appears, click on the 'Printer & Scanner'. 
• Then a pop window appears on the left side of the panel, right-click on it and choose the 'Reset Printing System' option.
• Enter your username and password and click the OK button. 
• Wait for some time to open the list of printer options.
• Then re-add the printer using the '+' sign again.
• Your Canon MG3600 offline printer now appears online and ready for printing.

2. Delete and Re-Add your Printer

• Go to the AApple Menu and click on 'System and Preferences'.
• Then click on the 'Printer and Scanner' option on the screen. 
• Choose your Canon MG3600 printer from the left panel, then click the '-' symbol. Then select the delete option.
• Next, click the '+' sign to add the printer.
• A list will appear showing installed printers. Select your Printer model and click on the 'OK' button.
• Allow some for the printer to be added and your Canon MG3600 offline error can be solved. 

3. USB Connection Method

• First, you need to press and hold the printer's power button to hard reboot your Canon MG3600 printer. 
• Now using the System Preference, go to the Printer and Scanner option on Mac and delete your Canon MG3600 printer from your Mac device.
• Then, uninstall the Canon MG3600 printer driver from 'Utilities'.
• Now unplug your device (Mac and printer) with a USB cable.
• After that, download and install the latest version of the Canon MG3600 printer driver from the Canon website on your Mac.
• Now you can restart your Canon printer with the power button on the printer.
• Then again, you need to connect your Mac and Canon printer using a USB cable. 
• After that. right-click on the Apple menu and select System and Preference. Then go to the 'Printer and Scanners' option and click on the '+' sign to add the new printer. 
• Finally, your Canon MG3600 printer status will show online and ready to print a test page. 

Conclusion

Following the above steps in this guide, users can effectively resolve Canon MG3600 offline errors on Windows and Mac. By implementing these methods carefully, users can easily fix the offline status, allowing seamless printing experiences. Click Here to View Our Customer Reviews.

Frequently Asked Questions

How to fix Canon MG3600 offline error?

How to get my Canon printer back online from offline?

Here are the steps to get your Canon Printer back online:

• Check your printer connections
• Restart your Canon printer
• Clear all print jobs
• Set Canon MG3600 printer as default
• Update or reinstall the Canon MG3600 printer driver
• Restart your print spooler service
• Reset Network settings

Why does my Canon MG3620 printer say offline?

The USB cable may not be properly connected to the computer or your printer. Reconnect the USB cable to secure the connections. Also, make sure that the Canon MG3600 printer is directly connected to the computer and not into a USB hub.

How do I reconnect my Canon MG3600 printer offline?

Also Read: Canon MG2920 Setup - Full Guide