It can be frustrating to lose access to your Facebook account, but the good news is that Facebook has many options to assist you to regain your account or contact their support team. In this article, we'll look at "how do I contact Facebook if I can't access my account". As well as the reasons for account loss and how to regain access.
Why did I lose access to my Facebook Account?
You may have lost access to your Page due to one of the following reasons:
- Someone who manages your Page has deleted or changed your position.
- Your Page name is too broad.
- You are not an authorized representative of the subject or content of Page.
- Your Page was reported and removed for violating on the intellectual property rights of another person.
- Someone who assists you in managing your Page was hacked.
How do you avoid losing access to your Facebook account?
If you ever forget your password, you should remember other methods to access your Facebook account without it.
To avoid being locked out of your account in the future, you can use one of the given recovery options:
- Using an official email address or cell phone number, we will be able to send you a confirmation code to reset your password. Please ensure that only you have access to the email addresses and mobile phone numbers mentioned on your Facebook account.
- In case your primary contact method is compromised, add another email address or mobile phone number to your account. Check that no one else has access to any emails associated with your Facebook account and that your email password is distinct from your Facebook account password.
- You can use your real name and birth date on Facebook so that we can find your profile if you ever lose access to it.
How To Regain Access To Your Account if I can’t acess my account?
Through the Login Page
First, go to the Facebook login page and then enter your email address or phone number associated with your account.
- If you do not remember your password, click the "Forgot Password?" or "Need Help?" link below the password option.
- To reset your password, follow the on-screen instructions. You may be required to verify your identity via email or phone number.
- After resetting your password, try logging in with the new credentials.
Through an Alternate Email Address or Phone Number
Use your account recovery methods, such as a cell phone number or an alternative email address, to restore access.
- Click the "Forgot Password" link and select the password recovery option according to your convenience.
- Then, follow the on-screen instructions to authenticate your identity and reset your password.
Report Hacked Account
If you feel your account hacked you can contact Facebook for further information. Take the following steps:
- Visit Facebook's Help Center.
- Then, select the "Security and Login" option from the left sidebar.
- After that, select "My account is hacked".
- To protect your account, follow the on-screen instructions.
Facebook will guide you through the steps of regaining control of your account and securing it. Changing your password, updating your security settings, and checking recent account activity.
Fill out the Account Recovery Form
If the above recovery procedure fails, you can use Facebook's account recovery form. Take the following steps:
- Visit Facebook's Help Center.
- Select "Security and Login" from the left sidebar.
- Choose "Get help from friends."
- Choose the option "I don't have my verified contacts or couldn't get help from friends."
- Fill out the account recovery form completely and accurately.
If Facebook can verify your identity, they will review your submission and provide further steps.
Contact Facebook Customer Service
If you've tried all of the above options and are still unable to access your account, call Facebook. While Facebook does not provide direct customer service to all users, there is a means to make a request. Take the following steps:
- Visit Facebook's Help Center.
- Select the option "Security and Login" from the left sidebar.
- Choose "I don't have access to my email address or phone number."
- Select "I need more help."
Facebook will give you a form to complete. Provide as much information as possible, such as alternate email addresses, phone numbers, and account details. Facebook will check your submission and contact you using the email address you give.
Frequently Asked Questions
What can I do if my Facebook account is disabled?
We disable Facebook accounts that violate the Facebook Terms of Service. Here are several examples:
- Posting content that violates the Facebook Terms
- Using a false name
- impersonating someone
- Continued inappropriate activity on Facebook by violating our Community Standards
- Contacting other persons for harassment, advertising, promotion, dating, or other prohibited activities
If you believe your account was disabled by error, please file an appeal at appeals@fb.com
How can I get in touch with Facebook regarding my locked account?
When you want to sign in to Facebook, you can forget the email address or password you used when you created your account. Fortunately, Facebook makes it easy to recover your locked account.
To get back your locked account, you will need some information, such as your email address, phone number, or username.
To recover your account details, follow these steps:
- Go to http://www.facebook.com and click the Forgot password link just below the sign-in box.
- In the window that displays, enter your email address, phone number, or full name, then click Search.
- Then, select your account from the list of options.
- It will ask you how you want to acquire the password reset code. In this case, we've chosen Send code via email. Then press the Continue button.
- A six-digit code will be sent to your email or phone number. Then, enter the code in the box and press the Continue button.
- A new page will be displayed. Type your new password and then click Continue.
- This wil reset your passord.
How do I contact Facebook to help regain access to my account?
- On a computer, navigate to the profile of the account you want to recover.
- Please see the link below the cover photo.
- Choose Find Help or Report Profile.
- Select Something Else, then press Next.
- You can click, Recover this account, and comply with the on-display screen steps.